Complaining

 I live under the constellations that cause disruption, difficulties and frustration for the simplest things in life.  Needless to say automation has trebled my troubles. 

 

Today is an excellent example of uselessness of the time and the space I occupy.  I attended a business meeting where everyone but me received an invitation and news bulletin via email.  At the meeting I made a few appointments with an associate.  I wrote down the info only to get a message that the dates and times were incorrect.  At the same meeting I discovered that the call center that solicits appointments for us has outsourced some of its business to India and potential clients are complaining that they didn’t understand more than a few words from the call that transpired.  Of course I was devastated because hot leads was one of the salient features of this company, leads. Hello, is anyone there?

 

On my way home I got two calls.  One call was from the heating company that just made (another) repair at the condo.  What else is new?  Besides refusing to bill me and wanting a credit card, I took exception because of two reasons, the first is obvious and the second being that the repair was to an item that was replaced by them a little over a year ago.  The last piece of equipment lasted 12 years.  So, of course, there were calls back and forth.  Now I have to come up with the bill that provided that service because they have no record of it.  As long as I’m on the subject, my home heating was inspected for winter about a month ago and when I turned on the heat for the first time a couple of weeks ago, one of the heaters didn’t work.  They are both just about one year old.

 

The second call was from a banker insisting that they needed a document that was not requested of me at a sit down meeting  in order to open a special account.   I finally replied to the urgency of her tone by telling the banker to close the paperwork and we’ll start over when I produce the document.  She said, “oh no, I couldn’t do that to you, there is a charge for closing an account before three months passes.”  I don’t know whose going to suffer more on this one.

 

I went to the post office to mail a book in a box that I reused, made out their label, etc. and the official at the desk insisted I use one of their boxes so I had to redo the package after standing in line for twenty minutes.  Not so terrible, frustrating though. 

 

I came home to a garage door that won’t close properly.  This is the 3d time for the same issue.  The repair is so minor that I never get charged for the service call.  You would think they could explain it to me so that I could take care of it.  Have to call again.  Tonight I was interrupted during a phone call by a call from the cleaning people that they can’t come tomorrow.  The phone call I was on was to a rebate center that sent me half of what was due me.  I finally got a live person who put me on hold, the phone went dead and it took a minimum of one half hour of redialing to get back to a live person.  I have to return to the store and have the salesperson call and verify the purchase.  Simple solution but what about the above the wasted time and effort (twice by the way).  My submission wasn’t  good enough the first time. 

 

I’m going to retire  to bed soon, not because I have to but rather because I think I should say good-bye to this day.  And so I bid you ado.